Kindly provide the following SR to users who are requesting that their account language be changed. 

Thank you for contacting Security Products Training End-User Support!

 To change your preferred language in your account kindly follow these instructions:

1. Click on the drop-down arrow to the right of your profile image at the top right corner of the homepage. 
2. Choose the 'Account' option from the drop-down list that appears. 
3. From your Account page kindly navigate to the 'Preferences' tab. 
4. Choose the 'Edit Preferences' option located at the bottom left of your screen. 
5. A pop-up window should appear allowing you to edit your Language Preferences.